About our Company
Our Product information
Mailing lists we sell
Our services
Upgrades and updates
Purchase our lists or software
Contact us
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Site Search


 
We receive many of the same questions, so we created this FAQ page to help serve you better. Please feel free to read through our frequently asked questions below. If you find your question still isn't answered, please contact us and we will be glad to help!


With you Contact Spyder software, can I extract residential addresses?
Contact Spyder extracts Business' data only. If you wish to have a custom product to extract residential addresses we will be glad to give you a quote to do so.



Can your Contact Spyder product extract from the web any faster than it does?
Within the settings menu you are able to turn down the delay setting to increase speed a bit, but Contact Spyder was designed purposely to have a slight delay. The slight delay is hard coded so that it will not be a burden on the online yellow pages sites it extracts from.


What is the advantage of using Contact Spyder over the precompiled business lists you offer?
Contact Spyder extracts live from the internet yellow page listing sites and/or other directories. The data is as current as the yellow page listings are. Contact Spyder also allows you to customize your search and extract a particular city or category. Also, you can extract from USA and Canada. Contact Spyder is the tool to use for the most up to date listings.


I see you have business lists available for sale. If I purchase can I publish these in my own online directory?
No, but we do offer publishing rights for an additional cost. Purchasing 'publishing rights' is an affordable way to publish the data on your website. Click here to inquire about our pricing.

* Please note publishing rights does not allow for you to resell our data.



I noticed your Business Lists and the prices are unbeatable! How can you offer them so inexpensively?
Quite easily actually. We extract the lists ourselves with our own product Contact Spyder.
We sort and parse them in-house which saves money. We do not have a huge team of "telemarketers" that verify each of the 20+ million listings. Plus we sell them only on the internet passing on the savings directly to you!


What formats does your data come in?
For the most part our data is in text format(CSV), which is the most common format. It can easily be imported into Excel, Word, MS Access, Act or most other applications without any problems. Within Contact Spyder we go a step further and you may actually define the delimiter(comma, colon...etc).


How do I import the data into Microsoft's Excel or Microsoft's Word?
This can be done pretty easily. We have setup example pages on how to do this here.


How can I use your data and print out labels for mailing?
The easiest way to do this is to use Microsoft's Word. More information on how to do this is located here.


How can I sort the data so that I may use it the way I want?
The easiest way to do this is to use Microsoft's Excel. More information on how to do this is located here.



Can I see a sample of your data. I need to know if it fit my needs?
Absolutely! You can see a sample of our data and format here. This data applies to both our Contact Spyder product and our Business CD's.


Where can I get an update for my products?
You may purchase any updates from our update page.


I see your lists but I need even more specific data. I was wondering if you offered custom lists?
We have various tools that will allow us to search and sort through our 30 million business's database and produce even more custom lists. This allows us to get specific zip codes, area codes, business names..you name it! Click here for a quote on what you need.



Do you offer any list management tools or services?
Most of our software has been developed for in-house, but we would be glad to see if we can help. Contact us for a free quote on what you need.


I see your lists but I need even more specific data. I was wondering if you offered custom lists?
We have various tools that will allow us to search and sort through our 30 million business's database and produce even more custom lists. This allows us to get specific zip codes, area codes, business names..you name it! Click here for a quote on what you need.


I was wondering if I could get all 'accountants' or any other category within the whole USA from your business CD?
Yes we have our major categories for sale as well. You can find them here.



I love your products and would like to resell them. Do you have a resellers program?
Reselling our product involves purchasing them up front in bulk. If you are interested in reselling our products please email us for more information.


Do you have Email Addresses for sale?
No I'm sorry we do not.


I notice your Business list CD contains over 20 million business listings. I didn't think there were that many businesses in the USA. What gives?
Our business CD is separated via State and Categories. Most of the businesses are in multiple categories (for example Painters and Contractors). This allows you to fine tune categories but does allow duplicates within the entire CD.



I can not get your lists to import properly with Excel or Microsoft's word, even after following your instructions within your helpful tips page. Can you help?
Most likely it is a delimiter problem. Some of the data that is extracted with Contact Spyder contains a comma within it's field. We recommend changing the delimiter to something other than a comma.. for example a colon or semicolon";". This will allow data that has commas to be easily imported into mail merge and Excel. Our Business CD's are extracted this way and are easy to manipulate.


Do you have a more recent version of your data? I can't seem to find it online...
Yes we probably do! We do not list all our data online, as we are constantly mining more data from the web and can mine it for you as well. Contact us, if you do not find what you are looking for and we will be glad to help!


Still didn't find an answer to you question? Contact us we will be glad to help!